Enables you to provide customers with highly personalized, interactive service on the Web.
Your customers will be able to receive answers to their questions, complete transactions, submit support issues and query your knowledge base.
With an open line of communication, and a range of self-service options, you'll boost customer satisfaction as well as long-term retention.
Web Self Service Empower customers to easily self-solve their issues anywhere Social Self Service Enable collaboration for support issues on your website and Facebook Email Support Receive answers and manage responses through email, SMS and web Live Chat Chat with customers through assisted online service interactions Virtual Assistant Handhold customers across online points of contact to resolution Smart Engagement Intelligently engage with customers on every touch point
Creatio for Banks and Financial Institutions
Secure Credit Card payment
Whatsapp, WeChat, Skype and other social messaging channels