Oracle AI Voice

Oracle Digital Assistant

Employee Digital Assistant

Oracle LIVE Experience

Oracle Service Cloud

Oracle Intelligent Advisor

Oracle AI Voice

Oracle Digital Assistant

Employee Digital Assistant

Oracle LIVE Experience

Oracle Service Cloud

Oracle Intelligent Advisor

Oracle AI Voice

no messy IVRs
no customer confusions
simple easy voice utterance
reduce call volumes by 30 to 60%

Genesys Cloud

is the Leading

Contact Centre Platform

Gartner, Forrester,Frost & Sullivan and Ovum and Real Users on G2 GRID and Trust Radius TrustMap

rate Genesys Cloud

as the leading contact centre platform.

Oracle LIVE Experience-go beyond the contact centre with mobile-first customer experience

Oracle Service Cloud

Cross Channel Modern Contact Center for great customer

One tool to manage cases from all service channels: telephones, emails, sms, whatsapp, WeChat, Twitter, FB, web, Live Chat and all social channels

Products

Oracle Digital Assistant

Genesys PureCloud

Oracle LIVE Experience

Oracle Intelligent Advisor(formerly Oracle Policy Automation)

Oracle Service Cloud

Agyletime Cloud WFM

Artificial intelligence (AI)

Conversational AI

No code/ Low Code

No Code Chatbot

Integrations

Whatsapp, WeChat, FB Messenger and other social messaging channels

AVAYA

CISCO

Company