About Us

MFE International is a Genesys Gold Partner, an Oracle Gold partner and a Zoom Phone certified integrator and have more than 100 cloud implementations across Asia including Singapore, Malaysia, Thailand, Indonesia, Philippines, HK, Vietnam, Macau, Taiwan, Korea, China, Australia and New Zealand.

Many customer choose MFE International for our Cloud certified highly skilled and experienced consultants, well structured and mature implementation services and very reasonable fees.

MFE International is a business consultancy firm specialising in Customer Experience Management, Customer Journey Analytics, Customer Relationship Management, Contact Centre , IVR self service, web self service, Web chat, Chatbot, PBX, data cleansing, data migration and data integration across onpremise and cloud systems.

MFE is not a just a IT company focused on basic IT setup and configuration of IT systems but emphasis is on business processes and relating business improvement to processes and customer journeys to business KPIs and Customer Experience (CX).

MFE has been in operation since 2002. The integrity and professional competence of our consultants are the cornerstones of our business. We work hard to meet our clients’ expectations and earn their trust and confidence.

Our Vision

MFE aspires to be the preferred partner of our clients in their customer experience and customer journey management

Our Mission

MFE provides professional services to our clients in the most productive manner to meet their needs and to help their businesses achieve higher performance and sustained improvement

Our Partners