All of the VoIP phone features you need

Zoom Phone calling features have been designed to give your users a flexible, mobile, and powerful cloud phone system!

Zoom Mobile and Desktop App

A single, unified platform for Meetings, Phone, and Team Chat on Windows, Apple MacOS, Apple iOS and Google Android devices

Desk Phone Support

Compatibility with a variety of desk phones from leading manufacturers

Call Transfer

Supervised and blind transfer capabilities ensure you can easily route calls to the right person anytime, anywhere

Call Forwarding

Manage personal call handling rules to redirect calls to internal users and external phone numbers

Call Recording

On-demand and full time recording, transcriptions and playback allows you to easily archive and retrieve phone conversations

Voicemail

Voicemail transcription and notification allows you to easily manage voice messages from any device

Call Blocking

End users can manage personal call blacks lists to automatically block unwanted calls

Call Delegation

Assign administrative assistants the privilege to make and receive calls on behalf of executives

Call Hold

Easily place and retrieve calls on-hold from Zoom apps and supported deskphones any device

Call Forwarding

Manage personal call handling rules to redirect calls to internal users and external phone numbers

Call Recording

On-demand and full time recording, transcriptions and playback allows you to easily archive and retrieve phone conversations

Voicemail

Voicemail transcription and notification allows you to easily manage voice messages from any device

Listen (Monitor)

Allows a user to silently monitor a call, such as an assistant taking notes for an executive

Whisper

Allows a user to speak privately to the person they are silently monitoringretrieve phone conversations

Barge

A supervisor who is monitoring can enter the call, and the 3 parties can continue the conversation

Takeover

A supervisor who is monitoring can enter the call and take over the conversation

Call Park

Place a call in park and retrieve it from another Zoom Phone endpointphone conversations

Presence

See when a contact is available before calling or transferring a call to them

Shared Line

A delegate can place a call on hold for a manager to to visually recognize and retrieve

Shared Line Groups

Provide member endpoints with access to the group’s direct phone number and voicemail

Elevate to Meeting

Seamlessly elevate a phone call to a full feature Zoom Meeting without requiring participants to manually join